Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
For support with Scan to Pay services, please use the options available here.
Partner or bank incident
Report an outage or operational incident involving a bank, payment partner, PSP, acquirer, bill aggregator, or other external provider.
For an active critical outage, use the agreed on-call or escalation channel immediately—do not wait for this request. Provide the partner or bank, affected service and environment, incident start time, scope and impact, references, current status, and actions already taken. Do not include customer data, full card details, credentials, API keys, tokens, or other secrets.
Required fields are marked with an asterisk*
{"xsrfToken":"0fed7a3d4537ae3a08963075d94677f68e6c98de_lout","branding":{"id":"1032","key":"stps","name":"Scan To Pay Support","portalBaseUrl":"/servicedesk/customer/portal/1032","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1032/1003","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d43702","headerLinkHoverBGColor":"#d43702","headerBadgeColor":"#d43702"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b2daaae-867d-4857-80bc-0440129bcb85/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MDFkNmIzNi1jMzk2LTRjYzYtYTg1Ni0xMmM5YTA5MWU0N2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliMmRhYWFlLTg2N2QtNDg1Ny04MGJjLTA0NDAxMjliY2I4NSI6WyJyZWFkIl19LCJleHAiOjE3ODk2MTg0MDYsIm5iZiI6MTc4OTYxNzgwNn0.pf38gvmXsflrIBmVlOK1rJ0h__diBwqp8tZjeen0Pm8&client=401d6b36-c396-4cc6-a856-12c9a091e47d&mode=fit","logoId":"9b2daaae-867d-4857-80bc-0440129bcb85","isLogoAvailable":true,"helpCenterTitle":"EFT Corporation Staff Service Desk","sharedPortalName":"EFTCorp Internal Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"EFT Corporation Staff Service Desk","sharedPortalName":"EFTCorp Internal Help Centre","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#050c43","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c32ebc9b-9cfc-40dc-82c8-86b8eedae461/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MDFkNmIzNi1jMzk2LTRjYzYtYTg1Ni0xMmM5YTA5MWU0N2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMzMmViYzliLTljZmMtNDBkYy04MmM4LTg2YjhlZWRhZTQ2MSI6WyJyZWFkIl19LCJleHAiOjE3ODk2MTg0MDYsIm5iZiI6MTc4OTYxNzgwNn0.sKnK10CVb57JEhAApRkgJ_Gr1HVVeVy79eIe5ngEzpg&client=401d6b36-c396-4cc6-a856-12c9a091e47d&height=300&mode=fit","bannerMediaApiFileId":"c32ebc9b-9cfc-40dc-82c8-86b8eedae461","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#050c43","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1032","key":"stps","projectId":12211,"serviceDeskId":1032,"name":"Scan To Pay Support","description":"<p>For support with Scan to Pay services, please use the options available here.</p>","portalBaseUrl":"/servicedesk/customer/portal/1032","onlyPortal":false,"reqTypes":[{"id":"3260","name":"Bill payment","descriptionHtml":"<p>Provide the biller, the customer or account reference shown on the bill, the payment reference, amount, payment date and time, and a clear description. Do not enter passwords, PINs, OTPs, full card numbers, CVVs, or online banking credentials.</p>","callToAction":"Bill payment","introHtml":"<p>Report a problem paying a bill, finding a biller, or receiving confirmation for a bill payment.</p>","icon":13459,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13459","groups":[1074],"key":""},{"id":"3261","name":"Card or wallet","descriptionHtml":"<p>Provide the card or wallet reference if available, the app or wallet name, issue date and time, device or browser, and a clear description. If a card must be identified, enter only its last four digits. Do not enter full card numbers, CVVs, PINs, passwords, OTPs, or recovery phrases.</p>","callToAction":"Card or wallet","introHtml":"<p>Report a problem adding or using a payment card or wallet, including registration, verification, access, or wallet errors.</p>","icon":13460,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13460","groups":[1074],"key":""},{"id":"3263","name":"Fraud/security","descriptionHtml":"<p>If a card, bank account, or wallet may be actively compromised, freeze or block it and contact the bank or issuer immediately—do not wait for this request. Provide what happened, when it happened, and the affected app, wallet, merchant, or reference. If identifying a card, enter only its last four digits. Do not enter full card numbers, CVVs, PINs, passwords, OTPs, recovery phrases, or security answers.</p>","callToAction":"Fraud/security","introHtml":"<p>Report suspected fraud, unauthorised activity, account compromise, or another security concern.</p>","icon":13462,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13462","groups":[1074],"key":""},{"id":"1318","name":"General enquiry","descriptionHtml":"<p>Use this form when none of the specific request types fits. For payment or refund, voucher, bill payment, card or wallet, merchant onboarding, fraud or security, partner or bank incidents, SDK or API integration, or reporting and data requests, choose the matching form instead. Provide enough context to route your enquiry. Do not include passwords, PINs, OTPs, full card numbers, CVVs, API keys, access tokens, or other secrets.</p>","callToAction":"General enquiry","introHtml":"<p>Ask a general question about Scan to Pay products, services, accounts, or support when no other request type applies.</p>","icon":13466,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13466","groups":[1074],"key":""},{"id":"3262","name":"Merchant onboarding","descriptionHtml":"<p>Provide the legal or trading name, operating country, branch or location, expected payment channels, and the onboarding help required. Do not upload identity documents, bank statements, card details, credentials, or other sensitive KYC material unless the onboarding team directs you to an approved secure process.</p>","callToAction":"Merchant onboarding","introHtml":"<p>Request onboarding for a new merchant or assistance completing merchant setup.</p>","icon":13461,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13461","groups":[1074],"key":""},{"id":"3264","name":"Partner or bank incident","descriptionHtml":"<p>For an active critical outage, use the agreed on-call or escalation channel immediately—do not wait for this request. Provide the partner or bank, affected service and environment, incident start time, scope and impact, references, current status, and actions already taken. Do not include customer data, full card details, credentials, API keys, tokens, or other secrets.</p>","callToAction":"Partner or bank incident","introHtml":"<p>Report an outage or operational incident involving a bank, payment partner, PSP, acquirer, bill aggregator, or other external provider.</p>","icon":13463,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13463","groups":[1074],"key":""},{"id":"3258","name":"Payment or refund issue","descriptionHtml":"<p>Provide the transaction or refund reference, payment date and time, merchant or biller, and a clear description. Do not enter full card numbers, CVVs, PINs, passwords, or OTPs.</p>","callToAction":"Payment or refund issue","introHtml":"<p>Report a problem with a payment, refund, reversal, duplicate charge, declined transaction, or missing payment confirmation.</p>","icon":13457,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13457","groups":[1074],"key":""},{"id":"3266","name":"Reporting/data request","descriptionHtml":"<p>Provide the business purpose, merchant, partner, or business area, source system, date range, required metrics or columns, filters, format, audience, frequency, delivery deadline and timezone, and approval owner if needed. Request only the minimum data required. Do not include credentials, unnecessary personal data, full card details, or unmasked banking information. Sensitive or regulated data requires authorisation and secure delivery.</p>","callToAction":"Reporting/data request","introHtml":"<p>Request a report, data extract, reconciliation file, dashboard update, or analytics support.</p>","icon":13465,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13465","groups":[1074],"key":""},{"id":"3265","name":"SDK/API integration","descriptionHtml":"<p>Provide the SDK or API name and version, endpoint or operation, environment, expected and actual behaviour, timestamp and timezone, request or correlation ID, and sanitised logs if available. Do not include API keys, client secrets, access tokens, credentials, customer or cardholder data, or full card details.</p>","callToAction":"SDK/API integration","introHtml":"<p>Request help integrating Scan to Pay SDKs or APIs, including authentication, provisioning, testing, webhooks, or technical errors.</p>","icon":13464,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13464","groups":[1074],"key":""},{"id":"3259","name":"Voucher issue","descriptionHtml":"<p>Provide the voucher reference or serial number, the purchase or redemption date and time, and a clear description of the problem. Do not enter the voucher PIN, OTPs, passwords, full card numbers, CVVs, or other secrets.</p>","callToAction":"Voucher issue","introHtml":"<p>Report a problem buying, receiving, sharing, redeeming, or using a Scan to Pay voucher.</p>","icon":13458,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13458","groups":[1074],"key":""},{"id":"3092","name":"Disputes","descriptionHtml":"","callToAction":"Disputes","introHtml":"<p>Request received from disputes@scantopay.io</p>","icon":10933,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10933","groups":[],"key":""},{"id":"3126","name":"Escalations","descriptionHtml":"","callToAction":"Escalations","introHtml":"<p>Request received from escalations@scantopay.io</p>","icon":10942,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10942","groups":[],"key":""},{"id":"1320","name":"Production Support","descriptionHtml":"","callToAction":"Production Support","introHtml":"<p>Request received from your email support channel.</p>","icon":10926,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"3093","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Request received from support@scantopay.io</p>","icon":10926,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"3091","name":"Testing","descriptionHtml":"","callToAction":"Testing","introHtml":"<p>Request received from testing@scantopay.io</p>","icon":12226,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12226","groups":[],"key":""}],"reqGroups":[{"id":1074,"name":"Common Requests"}],"orderMapping":{"1074":[3266,3258,3261,3263,3260,3264,3262,3265,3259,1318]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1032,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"STPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MDFkNmIzNi1jMzk2LTRjYzYtYTg1Ni0xMmM5YTA5MWU0N2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTQzMDc4NDEwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg5NjE5MDA2LCJuYmYiOjE3ODk2MTc4MDYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.eBSxdyAze6nCrnGq_w5dgvhDrUoAsFRg8xCQmaS39p4","targetCollection":"upload-user-collection--430784103","endpointUrl":"https://api.media.atlassian.com","clientId":"401d6b36-c396-4cc6-a856-12c9a091e47d","tokenDurationInMins":20}},"reqCreate":{"id":3264,"projectId":12211,"issueType":{"id":"10506","name":"Customer Service Request"},"form":{"name":"Partner or bank incident","descriptionHtml":"<p>For an active critical outage, use the agreed on-call or escalation channel immediately—do not wait for this request. Provide the partner or bank, affected service and environment, incident start time, scope and impact, references, current status, and actions already taken. Do not include customer data, full card details, credentials, API keys, tokens, or other secrets.</p>","callToAction":"Partner or bank incident","intro":"<p>Report an outage or operational incident involving a bank, payment partner, PSP, acquirer, bill aggregator, or other external provider.</p>","instructions":"<p>For an active critical outage, use the agreed on-call or escalation channel immediately—do not wait for this request. Provide the partner or bank, affected service and environment, incident start time, scope and impact, references, current status, and actions already taken. Do not include customer data, full card details, credentials, API keys, tokens, or other secrets.</p>","icon":13463,"iconUrl":"https://eftcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13463","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Incident summary","description":"Briefly describe the partner or bank incident and its impact.","descriptionHtml":"<p>Briefly describe the partner or bank incident and its impact.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_14298","fieldConfigId":"15371","label":"STPS Product / flow","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"14126","label":"Payment or refund","selected":false,"children":[]},{"value":"14127","label":"Voucher","selected":false,"children":[]},{"value":"14128","label":"Bill payment","selected":false,"children":[]},{"value":"14129","label":"Card or wallet","selected":false,"children":[]},{"value":"14130","label":"Merchant onboarding","selected":false,"children":[]},{"value":"14131","label":"Fraud/security","selected":false,"children":[]},{"value":"14132","label":"Partner or bank incident","selected":false,"children":[]},{"value":"14133","label":"SDK/API integration","selected":false,"children":[]},{"value":"14134","label":"Reporting/data request","selected":false,"children":[]},{"value":"14135","label":"General enquiry","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12787","fieldConfigId":"13693","label":"Partner or bank name","description":"Enter the bank, PSP, acquirer, bill aggregator, wallet provider, or other partner involved.","descriptionHtml":"<p>Enter the bank, PSP, acquirer, bill aggregator, wallet provider, or other partner involved.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_12622","fieldConfigId":"13462","label":"Incident start date and time","description":"Use the earliest known date and approximate time when the incident began or was detected.","descriptionHtml":"<p>Use the earliest known date and approximate time when the incident began or was detected.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"environment","fieldId":"environment","fieldConfigId":"","label":"Affected service or environment","description":"Identify the affected integration, payment channel, region, and environment, such as Production, Test, or UAT.","descriptionHtml":"<p>Identify the affected integration, payment channel, region, and environment, such as Production, Test, or UAT.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Incident impact and symptoms","description":"Describe the symptoms, affected customers or merchants, transaction impact, geographic scope, current status, and actions already taken. Do not include customer data, credentials, API keys, tokens, or secrets.","descriptionHtml":"<p>Describe the symptoms, affected customers or merchants, transaction impact, geographic scope, current status, and actions already taken. Do not include customer data, credentials, API keys, tokens, or secrets.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12658","fieldConfigId":"13498","label":"Incident, alert, or case reference","description":"Enter the partner case number, monitoring alert, incident ID, or safe transaction reference if available.","descriptionHtml":"<p>Enter the partner case number, monitoring alert, incident ID, or safe transaction reference if available.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Sanitised screenshot or logs","description":"Attach sanitised screenshots or logs if useful. Remove customer data, full card details, credentials, API keys, tokens, and other secrets first.","descriptionHtml":"<p>Attach sanitised screenshots or logs if useful. Remove customer data, full card details, credentials, API keys, tokens, and other secrets first.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_11305","fieldConfigId":"12061","label":"Operational impact","description":"Select whether this is a routine query, a degraded service, or a complete outage. Jira uses this to calculate severity automatically.","descriptionHtml":"<p>Select whether this is a routine query, a degraded service, or a complete outage. Jira uses this to calculate severity automatically.</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11456","label":"System or service is completely down","selected":false,"children":[]},{"value":"11457","label":"System or service is running but has a problem","selected":false,"children":[]},{"value":"11458","label":"Business as usual and day-to-day ops queries","selected":true,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_14299","fieldConfigId":"15372","label":"Affected partner","description":"Bank, acquirer, PSP, wallet, biller or other partner involved, if known.","descriptionHtml":"<p>Bank, acquirer, PSP, wallet, biller or other partner involved, if known.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_14300","fieldConfigId":"15373","label":"Error code","description":"Exact error code or short error message, if available.","descriptionHtml":"<p>Exact error code or short error message, if available.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_14301","fieldConfigId":"15374","label":"Troubleshooting completed","description":"Checks or troubleshooting already completed, if any.","descriptionHtml":"<p>Checks or troubleshooting already completed, if any.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1032/create/3264","requestValidateBaseUrl":"/servicedesk/customer/portal/1032/validate/3264","calendarParams":{"firstDay":0,"date":"2026-09-17T06:03:26+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MDFkNmIzNi1jMzk2LTRjYzYtYTg1Ni0xMmM5YTA5MWU0N2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTQzMDc4NDEwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg5NjE5MDA2LCJuYmYiOjE3ODk2MTc4MDYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.eBSxdyAze6nCrnGq_w5dgvhDrUoAsFRg8xCQmaS39p4","targetCollection":"upload-user-collection--430784103","endpointUrl":"https://api.media.atlassian.com","clientId":"401d6b36-c396-4cc6-a856-12c9a091e47d","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}