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For support with Scan to Pay services, please use the options available here.
Fraud/security
Report suspected fraud, unauthorised activity, account compromise, or another security concern.
If a card, bank account, or wallet may be actively compromised, freeze or block it and contact the bank or issuer immediately—do not wait for this request. Provide what happened, when it happened, and the affected app, wallet, merchant, or reference. If identifying a card, enter only its last four digits. Do not enter full card numbers, CVVs, PINs, passwords, OTPs, recovery phrases, or security answers.
Required fields are marked with an asterisk*
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